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The overall goal of the intranet is to provide a convenient and efficient means to relevant users in accessing information and applying/requesting for services pertaining to Symphony Heights. It also allows the management office to operate and organise itself more efficiently and effectively. To find out more about our condo per se please visit our main website at www.symphony-heights.sg

The following functionalities are provided under this trial roll-out:

  1. A Document Library: this caters to the storing of electronic versions of key information and records to be maintained by the MCST. In so doing, it ensures proper record keeping and ease of sharing for operational use. The structure of the library serves as a framework to help ensure proper filing of necessary documents.
  2. A Task Tracker module: this is organised into key functional areas in the management of the MCST and allows for interaction between Council and the MA on operational matters. It serves not only as an organised way to collaborate but also as another form of record keeping and knowledge retention on tasks performed.
  3. Calendar: this allows the scheduling of the various activities concerning the running of the estate to be shared with all concerned. Examples, being the scheduling of marble polishing, carpark washing, other cleaning works, lift maintenance, fogging, council meetings, AGMs and EOGMs planned.

After a trial roll-out in 2010 whereby the Document Library functionality was used, it has been decided that the intranet be used at least for that purpose. Access is provided only to Council members and the Managing Agent staff on-site in Symphony Heights.

A possible long term goal is to make the site available to residents and subsidiary proprietors of Symphony Heights providing information and services privy and relevant to them in their stay in and/or joint-ownership of Symphony Heights.